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  • Services

Services

What We Do

BCCR’s Services: PC and Mac Computer Services, Repair and IT Consulting

Here’s what we do:

We proudly serve the Glenview community and the Northwest suburbs of Chicago. BCCR offers the best solutions for your PC needs. Prompt, reliable, efficient service. Providing the best service available to the community at an affordable and fair price. Affordable is not just a name it’s a promise. At BCCR we take great care in properly diagnosing the issue right the first time and giving you an appropriate cost estimation before performing any work on your computer. We also offer a wide range of computer services and electronic repair, as well as small business IT computer services.

Although we fix computers we offer a wide range of other computer services including: PC Desktop and Laptop Repair, PC and Mac Laptop Screen Replacements, Business Computer Repair and Support, Mac Repair, iPhone Repair, iPhone Screen Replacements, Data Backup Solutions and Recovery, Network Design, Network Installation, Virus, Spyware & Malware Removal, PC and Mac hardware upgrades, Software Installation and Support, Custom Built Computers, and IT business services to Glenview and the Northwest suburbs of Chicago. We’re backed by 10+ years of service.

Learn more about BCCR

 

On-Site Service

Onsite Computer Services in Glenview – We Make House Calls

Near or Far – We Make House Calls

Onsite Computer Services

Although it is more cost effective for the customer to bring their computer to our location for diagnosis and repair, we understand some issues only occur at your house which is why BCCR can come to you! BCCR is certified, knowledgeable, efficient and professional. While onsite we will determine the problem and provide a cost for repairs. Request a Quote

Drop off Service

Pick up and Drop Off Computer Repair in Glenview

Near or Far – We Make House Calls

Drop Off Computer Services

Free PC Pick-Up and Drop-Off service at no additional charge. You don’t have to worry about disconnecting the wires and carrying your computer to a repair shop. We will come to you and do all the dirty work! (Includes 30 minutes Onsite). You can also bring in your computer to us in Glenview. You do not have to supply a monitor, mouse, keyboard, cables, or other hardware unless requested. Please include the Original Operating System CDs that came with the PC (when possible) or the software Installation CD & Product Key if applicable to your issue. Tell us what service you need or what problem you are having. Provide us with your personal contact information so we can call you about your computer repairs if needed. Write down as much information as you can about your PC. Expect A Phone Call Within 24 hours. At the completion of our diagnostic phase, we will call you regarding the cost of needed repairs before performing work. The diagnostic is Free and there is no obligation to have repairs completed. If you elect to proceed, when your PC is ready for pick-up, we will contact you by phone. Depending on the complexity of the job it can take 2 – 3 business days to complete most services. Request a Quote

BCCR Serivce & Support

BCCR brings its reputable and trustworthy computer repair service right to your home or business. We are located in Glenview and can be at your home or business in less than 30 minutes.

How far will we go?

We’ll go the extra mile for you both literally and figuratively – when we come to your place of business or home we will bring you the same customer service you get at our office as well as the trust and reliability you can depend on.

 

Request a Quote

Service Area

Let’s face it: you need help on your schedule.

BCCR offers free diagnostics. We want to make sure we resolve the problem the first time so you can rest easy while we take care of the entire repair problem.

We provide onsite repair service for everyone. We’re located in Glenview meaning we are no more than a half an hour away from you. Same day support is always available!

No lines, no waiting rooms, and no worries – BCCR is there when you need us and if you’re inaccessible for some reason, we can offer you the option to connect to your computer and fix the problem remotely. For more information, or to schedule a visit, please call 224-377-9534 or Email Us

Location First Hour Each Additional Hour
Glenview Residents $65 Hourly Rate $65
15 Miles Away $75 $65
Downtown Chicago/Loop $85 $65
Remote IT Support Free Estimate  

*All Prices include a free diagnosis of the problem before work is started. If you live further than 15 miles away from us call us for a Free Diagnostic and Quote!


Other Things You Should Know

Here are some important notes about BCCR’s onsite repair services:

  • To guarantee same day service, you must schedule an appointment by 12pm on weekends. If you schedule after 12pm we can guarantee service the next morning, if not earlier.
  • We’re available 7 days a week. For weekend onsite service you must schedule your appointment by 9pm on Friday.
  • Most repairs can be done onsite but some repairs may require specialized attention. If work must be taken back to our office for repair or if additional parts are needed to complete the repair, we will prorate the onsite support fee.
  • The onsite support rates do not cover the cost of parts. We will provide a free diagnosis and additional costs will be confirmed onsite by the repair technician.
  • You may notice that we charge slightly less than Best Buy and Staples for onsite support and the reason is simple: we’ll do it in less time and provide a higher value than the big chain store competitors. Almost half of our onsite visits come from clients who have already spent hundreds of dollars with the Geek Squad to be back at square one. And time after time we fix what they couldn’t – and in half the time.
  • We can repair more than just laptops and computers when we come onsite to your business or residence. BCCR can repair your iPhone, setup your computer network, or configure a domain controller server to bring an entire department online. We also provide onsite support for software issues including program installation, computer training, and other digital lifestyle needs.
  • We understand if you’re leery of letting strangers in your home – we are too. We surely wouldn’t invite someone from Craigslist into our home without first checking their credentials. We’re backed by customers like you have shown their praise for the work we’ve done. Learn why BCCR is a notch above the rest We’ll be right here when you’re ready for us.

FAQ’s about On-Site Service


How Much Does a Repair Estimate Cost?
BCCR offers free estimates on all repair services!

What Services Does BCCR Offer?
BCCR not only repairs laptops and computers but we also offer iPhone repair, data recovery and other related services. Check out our services page for a detailed listing of the services that we provide.

Seriously, how much are repair estimates; where is the fine print?
BCCR delivers completely free estimates and diagnostics. We will even persuade you not to get the repair work done if the cost of the repair is greater than or equal to the cost of a new computer/device.
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